Cloudfire Hosted PBX | Intuitive Telephony – VoIP, PBX, IP PBX, Phone System

Welcome to Cloudfire Hosted PBX

Meet Cloudfire Hosted PBX. An intuitive PBX platform with the feature set of an enterprise level product. Without the price tag!

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THE IT JUST WORKS PHONE SYSTEM

Cloudfire Hosted PBX is fast becoming Australia’s leading Hosted PBX platform.

Cloudfire Hosted PBX eliminates the need for expensive traditional PBX hardware. The excessive cost of PBX base systems, combined with the added expense of overpriced phones, cabling requirements, monthly line rental fees and large phone bills at unreasonable rates, often place PBX systems out of reach of small to medium business, or make it difficult to justify the expense.

Affordable PBX Telephony Platform

Secure Tier 3 National Data Centres

No Large Up-front Cost, VoIP Compatible Handsets

Innovative PBX Administration Interface

PERFECT SOLUTION FOR SMALL BUSINESS

Cloudfire understands small business. Whether your staff operate from home, office, or abroad – you need a telephone system that supports scalable, dynamic staff requirements whilst retaining the external identity of a local, 1300 or 1800 number. Our dedicated Australian specialists are available to guide our customers to build an intelligent call flow that supports your business.

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STANDARD FEATURES

Call Notifications

Receive an email whenever you’ve missed a call.

Speed Dial Buttons

Configure the speed dial buttons of each individual phone from CloudfirePBX's web interface. This works for all phones using auto-configuration.
Unlimited Channels

Unlike other providers, we don't restrict the number of concurrent calls on our Standard and Enterprise packages.

Video Phone Support

CloudfirePBX supports video calls between video capable phones.
Call Recording

Record conversations by pressing a button from any phone. Simply press the record button on your Snom phone (or ‘*1′ on any other VoIP or analog phone). The recording is sent to you as a .wav file via email after pushing the button again.

Backup and Restore in One File

The entire configuration of CloudfirePBX is stored in one (.xml) file. Make backups, restore it or move it to a different hardware platform in seconds. You can also backup and restore your voicemail, fax archive and sound files with one click.
Remote Phones

Those can be mobile phones or any external phones which are not physically connected to CloudfirePBX. These phones receive an internal phone number (extension) and can hereafter be reached from any internal phone. External phones can also be used for call forwarding.

VoIP Phone Support

CloudfirePBX supports all SIP compatible VoIP phones. Auto-configuration works for the IP phones from Cisco, Snom, Yealink, Tiptel, Grandstream, Gigaset, Linksys and Sipura.
Night Switch

Do you want customers to hear a message or get forwarded to your mobile phone when calling outside of business hours? Use the automated by entering your business hours or the manual night switch by simply pushing a button on your phone when leaving the office.

Conference Rooms

Create as many individual conference rooms as you like! You can even protect them with an access PIN. Optionally, users can record their names when entering a conference room to have it announced.
Holiday Switch

Do you want customers to hear a message or get forwarded to your mobile phone when calling on holidays? The integrated calendar allows you to define the holidays in your country/region in advance.

Voicemail to Email

For all IP phones that CloudfirePBX supports auto-configuration for, you can upload your own ringtones, one for internal and one for inbound calls.
Call Groups

Organise phones in call groups to have them ring at the same time. You can even include external phones.

Call Parking

Park calls in parking slots and fetch them back up once you are ready.
Call Detail Records

Select the phone or call group and the the period you like to have the call detail records for and download it as a PDF or CSV (can be used for further editing with Microsoft Excel).

Hunt Groups

Organise phones in hunt groups to have them ring one after another. Specify the ring time for each phone individually. You can also include external phones.
Pickup Groups

Pickup groups serve the purpose of logically combining phones into groups. This enables people working in the same office to pickup the calls of their neighbors on their own phones. Members of a pickup group can answer calls of other members by dialing *8.

Custom Music On Hold

Upload your own music on hold in .mp3 or .wav.
Caller ID Customisation

Adjust the outgoing presentation of your phone number (within appropriate ACMA regulations) as well as the incoming.

Black/Graylisting

Block certain telephone numbers from calling in or send them straight to voicemail.
Integrator Panel

The Integrator Panel provides additional configuration and API possibilities which are not available in the web interface. This way you communicate directly with Asterisk and the underlying OS. Remember, with great power comes great responsibility!

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SIMPLE. INTUITIVE. POWERFUL.

The holistic approach to Cloudfire Hosted PBX is like no other on the market.

Offering a powerful suite of functionality often found only in the most advanced
PBX platforms, we pride ourselves on supplying with many Australian businesses
with industry leading voice telephony with an enterprise level feature set that is
intuitive enough for anyone to use!

No Large Capital Expense

Easy To Navigate Web Interface

Hosted Securely within Australian Data Centre

99.95% Service Availability Guarantee

Call Quality Guarantee

Australian Phone & Email Support

Competitive Domestic & International Call Rates

THE IT-JUST-WORKS PBX

CloudfirePBX offers the world’s most lightweight and affordable Asterisk based hosted phone system. It includes all state of the art business PBX features, easy configuration and real-time statistics.

FREE CHOICE OF IP PHONES

Cloudfire phone systems support over 90% of IP phone handsets sold in Australia. This includes the leading models from Cisco, Snom, Gigaset, Yealink and Grandstream.

POWERFUL PBX ADDONS

Cloudfire phone systems support over 90% of IP phone handsets sold in Australia. This includes the leading models from Cisco, Snom, Gigaset, Yealink and Grandstream.

PRICING AND EDITIONS

Choose the monthly plan that suits your requirements.

SOHO Edition

Tailored for Small Business

from 59/month

Up to 5 Extensions
$149 Setup – 12 Month Term
$59 Setup – 24 Month Term
99.9% Availability Guarantee
Email Support

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STANDARD Edition

Scalable for Growing Business

from 99/month

5 Extensions Included
$149 Setup – 12 Month Term
$59 Setup – 24 Month Term
99.9% Availability Guarantee
Email and Phone Support
Basic Dial Plan Consultation BONUS

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ENTERPRISE Edition

Everything you need

from 169/month

10 Extensions Included
$149 Setup – 12 Month Term
$59 Setup – 24 Month Term
99.9% Availability Gaurantee
Priority Phone and Email Support
Complex Dial Plan Consultation BONUS

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NEED A CUSTOM SOLUTION?

A Customised PBX give you the features and functionality of a PBX without the requirement for extensions and desk phones. It’s designed to work with your mobile phone. Ideal for the mobile workforce or a startup company looking for professional features that our PBX can provide.

Features available with a Custom PBX are:

IVR/Auto Attendant
Call Queues
Music on Hold
Voicemail to Email
Time of Day Routing

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Allow a member of our team to provide a personalised tour of Cloudfire Hosted PBX.

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WHY US

Cloudfire Hosted PBX understands that every business is unique, and because of this we offer support options that can be personally tailored to suit your needs.

Our standard support contract gives the customer a guaranteed time period to receive a response for his/her support request. The standard on-site response is offered within four hours, although for critical devices, this can be much faster. Through the use of remote access, most responses and resolutions occur within a matter of minutes. By using remote access and online monitoring, we are immediately informed when any problem occurs.

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